Le Customer Experience Canvas vous permet de travailler plusieurs dimensions de ce que vivent vos clients et imaginer et créer de nouvelles expériences client.

If you want to make positive, future-oriented change in your organization you’ll need to go beyond writing long-winded paper visions and come to a shared agreement about what you are going to fight for together, and what steps you are going to take to get “there.” The 5 bold steps canvas is a perfect tool to align your teams in your organization. The 5 Bold Steps Vision® Canvas was created by David Sibbet, of the Grove International.

Whether you’re designing a new Value Proposition, Business Model, or even an entire strategy for the future, design criteria form the principles and benchmarks of the change you’re after. Design criteria are not formulated from thin air. Rather, design criteria incorporate information from your business, vision, customer research, cultural and economic context, and mindset that you have formed along the way.